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Forms of Payment - Resource Store & Online Donations

We accept the following forms of payment via our secure payment processing system:

      

Shipping Methods & Delivery Times

We normally ship via United States Postal Service (USPS) or United Parcel Service (UPS).

You can normally expect domestic U. S. delivery within two weeks of placing your order. Orders shipped to destinations outside the U. S. are usually delivered within three weeks.

Express shipping (delivery 2nd day after shipment) is available for an additional charge (see below).

Shipping Charges

Shipping charges are calculated during checkout. You can choose Standard Shipping (default) or Express Shipping (additional charge).

Standard Shipping

For domestic U. S. shipments, the following standard rates apply:
          

Charge    

   Number of Items in Your Order*

  $  6.95

1

  $  8.95

2

  $  9.95

3

  $10.95

4

  $13.95

5 or more

 

For shipments outside the U. S., the following standard rates apply:
          

Charge    

   Number of Items in Your Order*

  $13.95

1

  $18.95

2

  $23.95

3

  $28.95

4

  $34.95

5 or more

Express Shipping

For domestic U. S. shipments, the following express delivery rates apply. Choose "Express Domestic" shipping at checkout.
          

Charge    

   Number of Items in Your Order*

  $12.95

1

  $16.95

2

  $18.95

3

  $20.95

4

  $26.95

5 or more

 

*Unless otherwise noted, an "item" is anything that can be ordered by clicking an Add to Cart button. On some heavier items (such as multi-volume book sets) a special shipping charge is shown in the product description. Some items, such as Logos Bible Software, are shipped at no charge.

Returns & Exchanges

Damaged or defective items - We will gladly exchange or provide a full refund for damaged or defective merchandise, subject to these conditions:

  • You must notify us by phone (1-888-804-9655) or e-mail (service@teachingtheword.org) within 30 days of shipment.

  • You must receive a return authorization number and instructions from us before returning any items.

All other returns - We will accept returns of items other than damaged or defective merchandise, subject to these conditions:

  • A 15% restocking charge will apply on all returns other than merchandise received in damaged or defective condition.

  • We do not refund shipping charges.

  • You must notify us by phone (1-888-804-9655) or e-mail (service@teachingtheword.org) within 30 days of shipment.

  • You must receive a return authorization number and instructions from us before returning any items.

  • Your return must include everything you received (examples: Bible boxes, software boxes, product manuals) and must be in resellable condition.

  • Authorized returns must be sent via U.S. Postal Service standard mail (least expensive method).

Non-returnable items -

  • Some items are non-returnable per supplier policies over which we have no control (e.g., loose-leaf Bibles). Where this is the case, we have included this information in the product description.

  • Software is non-returnable if the seal on the media package has been broken.

 

 
 
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